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You are investigating how a solution affects a particular stakeholder group after that solution has been deployed. What Solution Evaluation task are you performing?

  1. Identifying stakeholders

  2. Assessing enterprise limitations

  3. Gathering user feedback

  4. Implementing changes

The correct answer is: Assessing enterprise limitations

The task being performed in the scenario described is gathering user feedback. This task is crucial because it involves actively seeking input from stakeholders regarding their experiences and insights after the solution has been implemented. Gathering user feedback helps in understanding how the solution meets the needs of the stakeholders, the impact it has had on their work processes, and any issues they may have encountered. This process typically includes surveys, interviews, or direct observations to collect qualitative and quantitative data, which can then inform future improvements or adjustments to the solution. By focusing on stakeholders’ interactions with the deployed solution, you gain valuable insights that can guide ongoing enhancements and ensure that the solution aligns well with their expectations and requirements. In contrast, identifying stakeholders would take place before the solution is deployed, while assessing enterprise limitations focuses on the challenges and constraints within the organization rather than on stakeholder experiences. Implementing changes would come after gathering feedback, as it is the stage where adjustments are made based on the insights obtained. Thus, the act of examining the solution's impact through stakeholders' perspectives squarely fits within the scope of gathering user feedback.